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A Resource for volunteers

Safeguarding Children and Vulnerable Adults – A resource for Volunteers during Covid-19 (Coronavirus)

During these difficult times the level of pressure and anxiety in families can increase, bringing additional stress and difficulties.

As the situation with COVID-19 (Coronavirus) continues to develop, we remain committed to helping families to stay safe.

The Council and our partners, including the community and voluntary sector, are working together to continue to support and safeguard children and vulnerable adults.


To further help our volunteers in being alerted to possible signs of abuse or neglect within families, we are sharing this short video, produced by our colleagues in Waltham Forest. It is only 3 minutes long and it will support our volunteers in considering what to look out for.



In Merton if you are concerned about a child please contact:

The Children and Families Hub (formerly known as the MASH) 020 8545 4226 or 020 8545 4227 or

020 8770 5000 (out of hours)


if you are concerned about an adult, please contact:

ASC First Response on 020 8545 4388

Or there is a 24 hour line which is answered by MASCOT which is 0845 618 9762


Guidance : Safeguarding and DBS Factsheet: FAQs  Published 25 March 2020


If you would like to learn more about volunteering, please visit: