Accessibility

Accessibility statement for Merton Safeguarding Children Partnership website

This website is run by Merton Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using the options on your computer
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some older PDF and Word documents are not fully accessible to screen reader software
  • When booking a training course:
    • some form field labels may not be read out by screen readers
    • there is no “skip to content” link
    • some links are not underlined
    • in course listings, there are multiple links to the same course with different wording, and links to different courses with the same wording. Screen reader users therefore need to listen to all of the text to understand the links.
    • after booking a course, links to download course materials may be not be read by screen readers

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, contact the Web Team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Merton Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

We plan to fix the problems above by September 2020.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Some of our older PDFs and Word documents do not meet accessibility standards but are not essential to providing our services:

How we tested this website

We last tested this website in September 2019.

We tested the site using the WebAIM WAVE accessibility testing tool, SiteImprove automated testing service, and manual evaluation using the JAWS and NVDA screen readers.

About this statement

This statement was prepared on 19 September 2019. It was last updated on 27 September 2019.